Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective Date: January 23, 2026
Last Revised: January 23, 2026
Our Commitment to Your Privacy
AMME Health is committed to protecting your health information. We are required by law to maintain the privacy and security of your protected health information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
What is Protected Health Information (PHI)?
PHI is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health condition and related health care services.
How We Use and Disclose Your Health Information
Treatment
We may use your health information to facilitate your healthcare treatment, including coordinating care between healthcare providers and processing insurance claims on your behalf.
Payment
We may use and disclose your health information to obtain payment for healthcare services, including submitting claims to insurance companies, HSA/FSA administrators, and other benefit programs.
Healthcare Operations
We may use your health information for healthcare operations such as quality assessment, case management, and business planning to improve our services.
Uses and Disclosures Without Your Authorization
We may use and disclose your health information without your written authorization for the following purposes:
Required by Law
- Court orders and legal proceedings
- Law enforcement investigations
- Public health reporting requirements
- Workers' compensation claims
Public Health Activities
- Disease prevention and control
- FDA reporting for medical devices
- Workplace medical surveillance
- Public health investigations
Health Oversight
- Government audits and inspections
- Licensing and certification activities
- Investigation of healthcare fraud
Emergency Situations
- Serious threats to health or safety
- Emergency treatment situations
- Disaster relief efforts
Your Rights Regarding Your Health Information
You have the following rights regarding your protected health information:
Right to Access
- Request copies of your health records
- Inspect your health information
- Request electronic copies when possible
Right to Amend
- Request corrections to your health information
- Add statements to your record
- Dispute inaccurate information
Right to Restrict
- Request limits on use and disclosure
- Restrict communications with family
- Limit disclosures to health plans
Right to Accounting
- List of disclosures we have made
- Details about who received your information
- Purposes of each disclosure
Security Safeguards
We maintain physical, electronic, and procedural safeguards to protect your health information:
Physical Safeguards
- Secure facilities with controlled access
- Workstation security controls
- Device and media controls
- Proper disposal of PHI-containing materials
Technical Safeguards
- Access controls and user authentication
- Audit logs and monitoring systems
- Data encryption in transit and at rest
- Automatic logoff and session timeouts
Administrative Safeguards
- Security officer and workforce training
- Information access management
- Security incident procedures
- Business associate agreements
Breach Notification
In the unlikely event of a breach of your protected health information, we will notify you as required by law. We will:
- Notify you within 60 days of discovering the breach
- Provide details about what information was involved
- Explain what we are doing to investigate and mitigate the breach
- Describe steps you can take to protect yourself
- Provide contact information for further questions
Business Associates
We may share your health information with business associates who perform services on our behalf. These may include:
Technology Partners
- Cloud hosting providers
- Software development companies
- IT support services
- Data backup services
Healthcare Partners
- Insurance companies
- Healthcare clearinghouses
- Medical billing companies
- Legal and consulting firms
All business associates are required to sign agreements ensuring they will protect your health information and use it only as permitted by law.
Minimum Necessary Standard
When using or disclosing health information or when requesting health information from another covered entity, we make reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose.
Exceptions to Minimum Necessary
- Disclosures to healthcare providers for treatment
- Disclosures to you or your personal representative
- Uses and disclosures authorized by you
- Disclosures required by law
- Uses and disclosures for compliance purposes
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.
Filing a Complaint with AMME Health
AMME Health Inc. Legal Department
For privacy-related complaints, please use our contact page.
Filing a Complaint with HHS
U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr/privacy/hipaa/complaints
Phone: 1-800-368-1019
You will not be retaliated against for filing a complaint.
Changes to This Notice
We reserve the right to change this Notice and to make the revised or changed Notice effective for health information we already have about you as well as any information we receive in the future.
- We will post a copy of the current Notice on our website
- We will provide you with a copy of the revised Notice upon request
- Material changes will be communicated via email or app notification
- The effective date of this Notice is listed at the top of the first page
Contact Information
If you have questions about this Notice or need to exercise your rights regarding your health information, please reach out to us through our contact page:
AMME Health Inc.
Legal Department
San Francisco, CA
Acknowledgment of Receipt
By using AMME Health's services, you acknowledge that you have received and reviewed this Notice of Privacy Practices. You understand that:
- This Notice describes how we may use and disclose your health information
- You have rights regarding your health information as described in this Notice
- We are required to abide by the terms of this Notice
- You may request a copy of this Notice at any time
- We may change this Notice and will notify you of material changes
Important: This Notice is effective as of the date listed above and applies to all health information maintained by AMME Health Inc.